Blog

Insights to Action

Apteligent delivers actionable, data-driven, yet simple ways to understand the issues that are impacting user experience and business results on iOS and Android.

Introducing Smart Search

Today we’re excited to announce the launch of Smart Search. We hear all the time from mobile development teams that crash grouping is a constant source of frustration for developers. We think applying Smart Search to crashes is the answer. Grouping crashes is a delicate matter for two reasons: 1) developers have a different definition... Read more

November 28th, 2016 by in Blog, Company, Product

Black Friday 2016: $300M in Revenue Risk for Mobile Retailers

Last year $1.73B or 39% of “Black Friday” sales happened the day before, on Thanksgiving Day itself. The remaining $2.72B in sales occurred on Black Friday. According to Adobe, mobile accounted for $1.5B of the $4.45B in sales, about 34% of the total. Over 74 million people will shop on those two days [1], spending... Read more

November 18th, 2016 by in Data, Mobile Trends

Data Report: Crash & Churn Edition

In an industry first, Apteligent has quantified the correlation between mobile app crashes and increased churn rates. In this report, we not only prove that a correlation exists — we leverage our data to show exactly how crashes drive an increase in churn. Key findings Crashes increase churn by as much as 534%: This represents... Read more

November 17th, 2016 by in Blog, Company, Data

4 Ways to Keep Customers Loyal After an App Crash

We’ve all had it happen. You open an app, start using it, and right when you’re in the middle of things, the app crashes. Interrupting what you were doing, wasting your time, and providing a frustrating experience. When that happens in a user’s favorite app, they probably shrug it off. After all, they use the... Read more

November 9th, 2016 by in Blog, Company, Product

New Developer Resource: Better together: Apteligent and AppDynamics

The question of whether you should add an SDK to your application to gain insight into issues, and how your users interact with your app is an easy one. The real question is: which one? Or ones, as the case may be. To answer this question, today we have published a guide on whether to... Read more

November 7th, 2016 by in Blog, Product

US Elections & Trump’s Impact on iOS News Apps

We work with hundreds of news apps that collectively send us almost half a billion app loads every month. We analyzed this data to uncover just how much traffic the US elections drive to news organizations. Year over year October saw an increase in traffic of almost 25%. Debates in particular, as well as breaking... Read more

November 1st, 2016 by in Data, Mobile Trends

REST API V2.0 LAUNCH

We are very happy to announce the release of a new version of our API. A great number of our customers are already using our API to access their data programmatically, or via ready-made open source connectors such as our Splunk Connector. Check out our Integration page. It is a great way to power up... Read more

October 31st, 2016 by in Company, Product

Li-ion Batteries in the Hot Seat (A Primer on the Science of Exploding Smartphones)!

Once again exploding batteries are in the news, and once again, Lithium ion (Li-ion) batteries are in the hot seat (puns intended!). First it was Boeing 787 batteries, then hoverboards, and now it’s the Samsung Galaxy Note 7 smartphone. So why are Li-ion batteries continually finding themselves in hot water (my last bad pun, I... Read more

October 26th, 2016 by in Engineering

MongoDB MMS Offline Due to Dyn DDoS? Here’s a Quick Fix

Like many other internet orgs this morning, ours started with an outage. As I’m sure you can guess, this was due to the massive DDoS Attack Against Dyn DNS. If, like us, you use Mongo’s MMS cloud management service, then your site may still be down. This is because MMS uses Dyn for DNS resolution... Read more

October 21st, 2016 by in Engineering

MobiNEX: The Mobile Network Customer Experience Index, H1 2016 Global Report

We first introduced the MobiNEX score with STL Partners back in April. The score is a combination of mobile app network performance metrics and carrier download speeds. Our first report, covering 27 mobile networks in 7 countries, found a clear correlation between the MobiNEX score and customer experience ratings of telcos. Apteligent and STL Partners... Read more

October 21st, 2016 by in Data, Mobile Trends