B&H has long been a technology leader: for example, they were one of the first retailers to offer online ordering. B&H’s foresight and innovation continue; they’ve been offering mobile applications beginning in 2009 with iOS and 2010 with Android. These have been well embraced by the market, with more than 250,000 downloads per year. Mobile is an important channel for B&H’s business with mobile revenue growing substantially each year.
Check out this case study which highlights how Apteligent helped this retail company achieve 5-star ratings and reduced crashes by 50%.
- Importance of tech and mobile in the retail space
- How Apteligent helped B&H improve their star rating from 3.5 to 5 stars
- How Apteligent reduced B&H’s crash rates by 50%
- The results: increased revenue and customer satisfaction
ONE IN FOUR USERS
WILL ABANDON AN APP AFTER ONLY ONE BAD EXPERIENCE
Apteligent helps you create compelling and profitable user experiences in your business critical mobile apps. With Apteligent you get specific and actionable intelligence straight from the device in real-time so you can generate higher quality apps, enhance functionality faster, and fix potential issues before they impact your mobile users – and your mobile business.