Amazon dominates the e-commerce market. The A-to-Z retailer also owns a massive portion of the mobile retail app market. A recent analysis conducted by SimilarWeb found that while eBay might be a winner by default with 53% of mobile devices users stating that they have that app installed, Amazon has the second and third spots. Amazon Shopping, the newest app from the company, and Amazon, the old app, individually has 52% of market share, as well as amazing 30-day retention rates — 7.99% and 10%, respectively. But that could change.
Earlier this month, Computer Weekly reported that Amazon.com and the Amazon apps crashed. It happened on March 10, 2016, and the site and apps worked intermittently for about 30 minutes, displaying errors messages for many U.S. users.