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The Mobile Network Customer Experience Index
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More on The Mobile Network Customer Experience Index
Mobile app latency events are a major cause of app errors, and therefore a major destroyer of the user experience on mobile networks. This report, written by STL Partners, quantifies the customer ‘app experience’ on twenty-seven mobile networks in seven countries. Using data from Apteligent, these reports are indispensable for any organization delivering or relying on mobile app solutions.
One in four users will abandon an app after only one bad experience
Apteligent helps you create compelling and profitable user experiences in your business critical mobile apps. With Apteligent you get specific and actionable intelligence straight from the device in real-time so you can generate higher quality apps, enhance functionality faster, and fix potential issues before they impact your mobile users – and your mobile business.
Mobile app performance is dependent on more than network speed
App performance is a measure of customer experience
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When milliseconds can cost you millions, Apteligent reveals operational and usage trends, uncovers issues, and analyzes behaviors. This allows you to continuously improve apps, keep users happy, and put your mobile business at the top of its game.
The persistence of certain trends in business analysis can be both head-scratching and impressive. At one point, I was a business analyst. I can remember lively conversations with vendors filled with demands for features like reporting and CSV formatting,...
So your app crashed. Oof. It’s never a good feeling. Yet that doesn’t signal the end of the world. Believe it or not, app issues are not all bad. Often, you can leverage performance problems to increase your user...
We recently released a paper highlighting seven of the best practices collected from some of Apteligent’s most savvy and successful customers. These best practices encompass both tracking progress over time (week-over-week, across app versions), as well as applying repeatable processes to...