Mobile app latency events are a major cause of app errors, and therefore a major destroyer of the user experience on mobile networks. This report, written by STL Partners, quantifies the customer ‘app experience’ on twenty-seven mobile networks in seven countries. Using data from Apteligent, these reports are indispensable for any organization delivering or relying on mobile app solutions.
The Mobile Network Customer Experience Index
- Mobile app performance is dependent on more than network speed
- App performance is a measure of customer experience
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ONE IN FOUR USERS
WILL ABANDON AN APP AFTER ONLY ONE BAD EXPERIENCE
Apteligent helps you create compelling and profitable user experiences in your business critical mobile apps. With Apteligent you get specific and actionable intelligence straight from the device in real-time so you can generate higher quality apps, enhance functionality faster, and fix potential issues before they impact your mobile users – and your mobile business.